Key Responsibilities

• Recommend and sell holidays, cruises, UK breaks, and additional products.
• Create unforgettable holiday experiences for customers.
• Deliver exceptional customer service.
• Embrace change and adapt to customer engagement, both face-to-face and virtually.
• Investigate and resolve customer questions and complaints.
• Use technology to enhance customer knowledge and experiences.
• Inspire customers and colleagues.
• Exceed sales objectives (Smashing your Targets).

Skills and Expertise

• Exceptional customer service skills.
• Passion for travel and inspiring others.
• Experience selling travel products (desirable).
• Ability to work in a fast-paced retail environment.
• Confidence in resolving customer queries.

Job Facilities/Benefits

• Competitive salary starting at 12.04 per hour.
• Commission scheme for exceeding targets.
• Fantastic holiday benefits, discounts, and special offers.
• Ability to purchase additional TUI time off.
• Health and wellbeing program (Financial, Health, Social, Community, and Career).
• Development and career progression opportunities.
• Pension scheme and life assurance.