CURE Navigator Manchester

CURE Navigator – Tobacco Dependency Team

Key Responsibilities

• Sorting and distribution of incoming mail (electronic and paper)
• Routine processing of letters
• Ensuring urgent matters are brought to the attention of appropriate staff; reporting issues and seeking clarification
• Hive Referrals for CURE team (inpatients and outpatients)
• Maintaining clinics
• Timely processing of referrals
• Arranging urgent appointments
• Demonstrating office procedures to new staff
• On-the-job learning, including IT systems
• Liaising with GPs regarding patient outcomes
• Arranging meetings and managing diaries (including junior medical staff)
• Facilitating and supporting Cure Advisors with follow-up clinics

Skills and Expertise

• Good attention to detail
• Prioritisation skills
• Good interpersonal skills
• Liaising with medical and nursing staff
• Knowledge of general office procedures
• Organisational and communication skills
• Customer care
• Adaptability and willingness to learn new skills