Manchester University NHS Foundation Trust
Medical Secretary – Burns Trauma and Rehabilitation Service
Key Responsibilities
- Sorting and distribution of incoming mail (electronic and paper)
- Addressing urgent matters promptly, reporting problems to senior staff
- Tidying and checking letters and materials from visits and clinics
- Booking clinic appointments on HIVE and relaying details to patients
- Updating team on urgent referrals and scheduling Outreach Team visits
- Arranging meetings and managing diaries for the Outreach Team and clinicians
- Composing routine and standard letters
- Performing routine clerical duties
- Liaising with Multidisciplinary Team (MDT) for appropriate outcomes
- Demonstrating procedures to new staff and ensuring adequate office cover
- Handling telephone enquiries professionally and promptly
- Monitoring and maintaining registers and IBID database
- Transcription and typing of relevant documents
- Undertaking other tasks as requested by the Trauma and Rehab team
- Assisting with induction and training of new staff, complying with Data Protection Act and Caldicott guidelines
- Actively participating in department audits
Skills and Expertise
- Excellent IT skills
- Excellent communication skills
- Experience in a busy office environment (NHS experience preferred)
- Ability to work independently
- Proven secretarial/administrative skills
- Sound working knowledge of IT systems, particularly HIVE
- Strong interpersonal skills
- Knowledge of Data Protection Act and Caldicott guidelines
Job Facilities/Benefits
- NHS Trust with significant turnover and opportunities for career development
- Digitally enabled organisation
- Academic Research Centre and Education provider
- Green Plan initiatives for sustainable healthcare
- Culture of inclusion and belonging
- Equal opportunities for career development