Key Responsibilities

• Ensuring the ward is adequately stocked with essential items for patient care, troubleshooting supply issues.
• Assisting with cleaning and organizing the ward environment, including storage areas, sluices, clinical rooms, and corridors.
• Participating in ward environment audits and inventories, taking corrective actions as needed.
• Maintaining and tracking essential ward equipment, ensuring it is charged, clean, and ready for use.
• Keeping a log of equipment repairs, loans, and returns.
• Assisting with lost property on the ward and reconciling items to patients.
• Maintaining organized storage areas for dietary supplies and specialized equipment.
• Auditing, escalating, and resolving issues with fixtures, furniture, and fittings.
• Assisting patients with inquiries and tasks, such as retrieving newspapers.
• Assisting with patient satisfaction surveys.
• Assisting with administrative tasks, such as laminating and updating ward information boards.
• Completing other tasks as assigned by ward staff.
• Ensuring all supplies needed for services are available, anticipating potential spikes in demand.
• Communicating and reporting supply concerns to the Ward Manager or Matron, working on potential solutions.
• Ensuring all equipment is maintained and fit for use, reporting any issues to the Ward Manager/Matron and ordering new equipment when authorized.
• Leading the development and input of information for equipment logs, organizing annual servicing and liaising with relevant parties.
• Maintaining cleanliness and organization of the ward environment.
• Establishing and maintaining effective communication with staff.
• Providing accurate and effective written documentation.
• Participating in audits of the ward environment and taking necessary actions.
• Troubleshooting issues identified through monthly audits of the environment.
• Assisting with lost property and reconciliation.
• Maintaining organized storage areas for various supplies.
• Keeping all ward areas (corridors, storage, clinical rooms, IV rooms, sluices) clean, tidy, and clutter-free.
• Collaborating with domestic and nursing teams for cleanliness and organization.
• Responding to any issues with ward fixtures or fittings (e.g., broken chairs).
• Assisting patients with requests and administrative tasks.
• Contributing to ward information boards, ensuring accuracy and timeliness.
• Performing other duties as deemed appropriate by ward staff.

Skills and Expertise

• Excellent communication skills
• Highly organized and tidy
• Strong focus
• Basic computer skills
• Experience in healthcare (preferred but not essential)
• Teamwork