Project Support Officer

Key Responsibilities

• Providing comprehensive administrative support to the project team.
• Acting as a central point of contact and resource for staff and patients.
• Receiving and managing incoming communications, prioritizing and appropriately handling items.
• Liaising and coordinating project activities with internal and external personnel, including contractors.
• Using tact, diplomacy, and persuasive skills to resolve conflicting pressures and issues.
• Resolving complex and non-complex project and patient queries independently, professionally, and efficiently.
• Monitoring and tracking patient pathways related to the project.
• Acting as a liaison between stakeholders, facilitating effective communication and addressing queries.
• Managing and analyzing data, generating reports to aid decision-making and project progress.

Skills and Expertise

• Administrative support
• Data management and analysis
• Project coordination
• Stakeholder engagement
• Communication (internal and external)
• Data collection and reporting
• Patient pathway management

Job Facilities/Benefits

• Stimulating and dynamic working environment
• Staff benefits
• Learning and development opportunities
• Clear career pathways
• Flexible working opportunities