Volunteering Development Coordinator Oxfordshire

Key Responsibilities

• Work with the Volunteering Development Manager to ensure RABI volunteering is accessible, inclusive, safe, and enjoyable.
• Develop and implement clear guidance and processes for the volunteer journey (recruitment, induction, management, exit).
• Update volunteer management policies, procedures, and documents to comply with best practices.
• Support the introduction and ongoing management of systems for volunteering and volunteer management.
• Support and coordinate improvements to volunteer communications (newsletters, portal, updates).
• Assist with the annual volunteer survey to gather feedback.
• Support planning and delivery of events/meetings to recognize achievements and foster collaboration (conferences, online meetings).
• Coordinate RABI’s approach to national volunteering initiatives (Volunteers Week, Big Help Out, etc.).
• Develop website content and promotional materials to raise the profile of RABI volunteering and attract new volunteers.
• Support the development of opportunities for new volunteers (events, ambassadors, micro-volunteering).
• Work with the wider team to support existing committees in attracting new volunteers.
• Develop and lead the centralised onboarding of volunteers, including references, DBS checks, etc.
• Support the development of volunteer induction and training across the volunteer network.
• Maintain good working relationships with the volunteering team and wider teams, fostering cross-functional collaboration.
• Support and embed the volunteer journey and good practice in volunteer management.
• Support local committees with volunteering-related questions and guidance.
• Contribute to future plans for the development of volunteering strategy.
• Produce reports and evaluation on key metrics to support volunteering development and compliance.
• Comply with RABIs Health and Safety, Data Protection policies, and ensure the health, safety, and welfare of yourself and others.
• Take responsibility for professional development, working with your line manager to identify training.
• Promote the Charitys work by attending external meetings and events.
• Perform any other reasonable task as required by your manager.

Skills and Expertise

• Affinity with RABI’s goals and objectives.
• Experience working with volunteers and volunteering development.
• Good understanding of volunteer motivations.
• Understanding of good practice and legal implications in volunteering.
• Experience creating policies and guidance.
• Excellent communication skills (face-to-face, written, remote).
• Flexibility and willingness to work occasional evenings/weekends.
• Positive and creative approach to work.
• Ability to record, analyse, and evaluate data.
• Self-motivated and confident in working independently and in a team.
• Good written and numeracy skills.
• Ability to manage time effectively, prioritise workload, and plan ahead.
• Ability to work in a pressurised environment and respond to changing needs.
• Good IT skills and experience with CRM, digital tools, marketing, and social media.
• (Desirable) Experience working within a root-and-branch charity with local volunteer groups.
• (Desirable) Experience implementing change, including new systems for volunteering.
• (Desirable) Ability to challenge and accept constructive feedback through reflective practice.
• (Desirable) Resilience and adaptability in a developing department.
• (Desirable) Understanding of Data Protection and volunteer management compliance.
• (Desirable) Experience with Microsoft Dynamics CRM.

Job Facilities/Benefits

• Competitive salary
• Enrolment in Nest pension scheme on commencement and group pension scheme with Standard Life contributions (10% employer + 5% employee) after probation
• Life assurance from day one
• Access to the Employee Assistance Programme