Key Responsibilities

• Participate in all branch processes.
• Establish relationships with customers, patients, and healthcare professionals.
• Assist in delivering pharmacy services.
• Be an ambassador for Rowlands Pharmacy, serving the community and interacting with customers.

Skills and Expertise

• Self-motivated
• Proactive
• Excellent interpersonal skills
• Ability to prioritize workload
• Ability to meet deadlines
• Understanding of confidentiality
• Accurate handling of medicines
• Desirable: Customer Service Training
• Desirable: Experience of working in a customer-focused environment

Job Facilities/Benefits

• Healthcare Assistants Course (level 2)
• Medicine Counter Assistant (MCA)
• Total Working Hours: 37.5hrs (FTC)
• Working Pattern: Monday 9:00 to 17:00, Tuesday 9:00 to 17:00, Wednesday 11:00 to 19:00, Thursday 11:00 to 19:00, Friday 11:00 to 19:00
• Rate of Pay: 11.63ph
• Ongoing training and development opportunities
• Supportive and collaborative work environment

About Rowlands Pharmacy

At Phoenix Group, we’re committed to excellence and customer needs. We deliver health every day, as a pan-European wholesaling and retail company, with more than 500 community pharmacies, 13 nationwide distribution depots and over 6,000 employees. Supporting longer, healthier and happier lives is at the heart of our service.