Hull City Council
As a successful Tenancy Officer, your duties will be:
Working as part of a geographically focused team the role provides a housing landlord service to approximately 23,000 homes across the City.
The post holder will be the face for residents supporting them to manage their tenancies and ensure rent is collected in line with the Council’s tenancy agreement, housing legislation and policies and procedures; actions could have significant financial implications in managing a total rent debit of around £103m citywide.
The role will deliver an excellent local Housing Management service to tenants and other stakeholders in the city. Ensuring areas are high performing by improving neighbourhoods through tenancy management, identifying issues and acting on feedback from customers and the community.
The post holder will work closely with residents, partners and other stakeholders to ensure schemes and projects run smoothly and that tenant and residents’ groups are supported
Although experience of working in the social housing sector is a benefit it is not a requirement for the role, we are looking for someone who can work with our residents in a face to face environment, has a can do attitude and can organise their workload in a face paced role.
For an informal discussion about the role, please contact Denise Dawson , Senior Tenancy Officer on 01482 613 717 or denise.dawson@hullcc.gov.uk
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