Key Responsibilities

Own the operational strategy and end-to-end high-level business design for projects, programmes, or initiatives.
Work with stakeholders to identify investment priorities, define opportunities, and shape initiatives to meet strategic goals.
Shape the future of the business and operations, gaining exposure across the bank.
Engage with relevant stakeholders as a single point of contact for strategy and design aspects.
Represent the strategy and design function at governance forums.
Work with cross-business stakeholders to ensure standards and principles are adhered to.
Analyse requirements into coherent end-to-end designs, considering business strategy and architecture.
Help shape strategic priorities for Ops CoE.
Translate requirements into transition state designs and an executable roadmap.
Drive and deliver cost-effective designs for the business and align solutions with business or IT architecture.
Document relevant design using standard methods.
Ensure solution design aligns with Ops CoE strategic direction and portfolio target state.

Skills and Expertise

Background in strategy, transformation, and solution design.
Significant experience using industry standard models and tools.
Strong communication skills.
Ability to lead and collaborate with internal and external teams.
Knowledge of operations and relevant tools and capabilities.
Knowledge of the technical domain and key elements.
Broad understanding of the financial services environment and regulatory frameworks.
Expert understanding of external influences and advances impacting design.