Caffe Nero Group Ltd
Shift Leader at Caff Nero
Key Responsibilities
- Support in the running of the store
- Lead the team
- Provide excellent customer service
- Maintain high standards of coffee and food
Skills and Expertise
- Experience as a Supervisor or Team Leader (preferred, but not required)
- Excellent customer service skills
- Ability to lead and motivate a team
Job Facilities/Benefits
- Comprehensive training provided
- Career growth opportunities
- Unlimited free handmade drinks and up to 75% off food/drinks on shift
- 50% off handmade drinks and 40% off everything else off-shift
- Recommend a Friend scheme (up to 750 potential earning)
- Length of service recognition
- Access to benefits platform with discounts, rewards, and offers
- Nero 90 incentive: additional 15p per hour for store achieving high Customer Satisfaction scores