Caffe Nero Group Ltd
Shift Leader Responsibilities
Key Responsibilities
- Support store operations.
- Lead team.
- Provide excellent customer service.
- Maintain high coffee and food standards.
Skills and Expertise
- Experience as a Supervisor or Team Leader (preferred, but not required).
- Ability to keep customers happy.
- Strong work ethic in a team setting.
- Customer service skills.
Job Facilities/Benefits
- Comprehensive training.
- Career growth opportunities.
- Free handmade drinks and 75% off food/drinks on shift.
- 50% off handmade drinks and 40% off everything else off-shift.
- Recommend a Friend Scheme (up to 750).
- Length of service recognition.
- Employee benefits platform with discounts.
- Nero 90 incentive (additional 15p/hour potential based on store performance).