Caffe Nero Group Ltd
Shift Leader
Key Responsibilities
- Support store operations
- Lead team
- Provide excellent customer service
- Maintain high coffee and food standards
Skills and Expertise
- Experience as a Supervisor or Team Leader (preferred, but not required)
- Customer service skills
- Team leadership skills
Job Facilities/Benefits
- Comprehensive training
- Career growth opportunities
- Unlimited free drinks and up to 75% off food/drinks on shift
- 50% off drinks and 40% off other items off shift
- Recommend A Friend Scheme (up to 750)
- Length of service recognition
- Employee benefits platform with discounts and rewards
- Nero 90 incentive: 15p/hr additional pay if store achieves customer satisfaction target