Service Delivery Manager London NHS

We are seeking a dedicated and motivated Service Delivery Manager to join our Cancer Performance & Improvement Department. This pivotal role is essential in ensuring timely and effective care for cancer patients across our Trust.

As the Service Delivery Manager, you will oversee the coordination of cancer patient pathways, ensuring compliance with national and local targets. You will manage a team of MDT coordinators, chair weekly PTL meetings, and work closely with clinical and management teams to continuously improve patient care and outcomes.

– Leadership & Management: Provide leadership to your team, ensuring high performance and staff development. You will be responsible for managing all aspects of the cancer pathways, from monitoring PTL databases to resolving delays in patient care.
– Collaboration & Communication: Establish strong working relationships with multidisciplinary teams, acting as a key point of contact for internal and external stakeholders.
– Performance Management: Monitor and manage cancer waiting times, using data and performance indicators to inform decision-making and drive service improvements.
– Process Improvement: Ensure the efficient functioning of MDTs, managing resources effectively, and responding proactively to challenges.

About You
To succeed in this role, you will have:
– A good understanding in managing patient pathways.
– Excellent leadership and communication skills.
– The ability to work under pressure and prioritize tasks effectively.
– A proactive approach to problem-solving and service improvement.

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

This is an exceptional opportunity for an experienced manager to contribute to the delivery of high-quality cancer care. If you are committed to excellence and have the skills required to lead in this critical area, we encourage you to apply.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

This advert closes on Thursday 5 Dec 2024