Key Responsibilities

• Recommend and sell holidays, cruises, UK breaks, and additional products.
• Create unforgettable holiday experiences for customers.
• Provide exceptional customer service.
• Handle customer inquiries and complaints.
• Utilize various systems to enhance customer knowledge and holiday planning.
• Inspire customers and colleagues.
• Achieve sales objectives (‘Smashing your Targets’).
• Embrace change and adapt to customer-engaged roles (face-to-face and virtual).

Skills and Expertise

• Excellent customer service skills.
• Holiday sales experience (desirable).
• Product knowledge.
• Problem-solving skills.
• Adaptability and flexibility.
• Confidence in dealing with customer inquiries.
• Strong communication skills.

Job Facilities/Benefits

• Competitive salary starting at 12.04 per hour.
• Commission scheme for exceeding targets.
• Fantastic holiday benefits, discounts, special offers.
• Purchase of additional TUI time off.
• Health and Wellbeing program (Financial, Health, Social, Community, Career).
• Investment in development and career progression.
• Pension scheme and life assurance.