Key Responsibilities

• Gather requirements from Product Management and stakeholders, converting them into user stories and supporting documentation (e.g., Release Notes).
• Determine key features for initiatives/projects in a timely manner for Release Planning, maximizing customer and company value.
• Manage the product backlog, prioritizing user stories for implementation and providing backlog visibility.
• Act as liaison between Engineering and users, interpreting and relaying use cases and customer problems.
• Collaborate with Engineering and UI/UX, participating in scrum meetings, setting sprint goals, and clarifying/documenting user stories and acceptance criteria.
• Define “How” and “When” key features will be delivered within a Release plan, monitoring performance against deadlines.
• Provide clear acceptance criteria for Engineering, adhering to the “Definition of Ready”.
• Participate/lead focus groups to elicit customer requirements, including “Show & Tell” progress presentations.
• Collaborate with Engineering and stakeholders to manage dependencies, communicating issues and risks.
• Contribute to Go-to-Market/Product Launch collateral.
• Develop a deep understanding of customer business processes and requirements, becoming a domain expert and providing demos as needed.
• Represent Product Management, understanding the market, customer, and business to make informed decisions, focusing on tactical delivery for sprint and overall success.

Skills and Expertise

• Collaborative and pragmatic approach with strong communication skills to advise all key stakeholders.
• Demonstrates self-awareness and adaptability to achieve positive outcomes for all stakeholders.
• Proactive requirements analysis, including scope, risks, and complexity of changes. Provides constructive feedback and challenges when necessary.
• Ability to write clean, clear user stories and acceptance criteria.
• Keeps up-to-date with the latest technology and contributes to the Technology Roadmap.
• Prioritizes user stories and conveys them effectively through agile grooming.
• Positively shares product knowledge and champions changes.
• Flexible and pragmatic, responding to shifting priorities and demands using analytical and problem-solving skills.
• Accredited to the required level for the role.
• Experience with lifecycle management tools (e.g., Jira, Aha!, Adobe XD).
• Clear understanding of software Product & Development best practices and methodologies (e.g., Pragmatic Marketing, Product Focus, Tarigo, SAFE, Waterfall, Scrum).
• Demonstrates sound judgment, making independent decisions and escalating when necessary for senior approval.
• Fulfills the role of Product Owner, leading projects and taking ownership for end-to-end delivery.