System C
Presales Product Specialist
Key Responsibilities
- Provide specialist support to the sales team, based on knowledge of the social care Finance and/or Social Care domains.
- Support the sales team with the preparation of bids and with demonstrations of Liquidlogic Finance or Social Care products and associated portals.
- Write functional bid answers.
- Work with colleagues to help define/refine sales messages.
- Work with colleagues to ensure that customer requirements and market trends are communicated internally.
- Develop personal knowledge of company products to ensure ability to demonstrate latest functionality adequately.
- Assist customers in assessing how Liquidlogic software can be tailored to match their service needs.
- Assist customers to convert this to configuration settings within Liquidlogic systems.
- Take responsibility for preparing and configuring Liquidlogic products to meet sales demonstration requirements.
- Answer queries from customers.
- Contribute to internal meetings.
- Contribute to the bid answers library.
- Ad hoc activities as required by the Presales Manager.
Skills and Expertise
- Experience within presales in a customer facing role.
- Experience within the social care finance sector is desirable.
- Excellent communication skills, both written and verbal.
- Ability to manage a complex workload, ensuring that deadlines are met.
- Confident, persuasive, and credible in a sales context.
- Good commercial judgment to protect the company’s interests.
- Strong ICT skills.
- Establishing and building meaningful relationships externally.
- Establishing and building appropriate relationships internally.
- Self-motivated/good organisational skills.
- Working as part of a team for the overall benefit of the business.
- Working to tight deadlines in a pressurised environment.
- Ability to recognise, analyse and solve issues.
Job Facilities/Benefits
- Hybrid role, working from the Leeds office 2-3 days per week and home working.
- Occasional travel and overnight stays required.
- Full UK Driving Licence required.