Key Responsibilities

• Participating in all branch processes
• Building positive relationships with customers, patients, and healthcare professionals
• Assisting in the delivery of pharmacy services
• Serving as an ambassador for Rowlands Pharmacy, representing the company and interacting with the community on a daily basis

Skills and Expertise

• NVQ2 in Pharmacy Services or accredited equivalent
• Medicine Counter Assistant (MCA) qualification
• Experience working in a customer-focused environment
• Strong understanding of confidentiality
• Ability to handle medications accurately
• Self-motivated
• Proactive
• Excellent interpersonal skills
• Ability to prioritize workload
• Ability to meet deadlines
• Previous customer service training (optional)