Key Responsibilities

• Maintain and input data into computer and manual filing systems
• Prepare, input and monitor invoices
• Chase up outstanding payments
• Deal with queries/sales on the phone, on site, by email and on social media
• Take bookings and make appointments
• Handle sensitive information confidentially
• Assist with general office duties
• Set up spreadsheets for monitoring purposes
• Photocopy and print documents when required
• Assist in the maintenance of quality control paperwork when required
• Able to work overtime if required

Skills and Expertise

• Proficient in computer and software packages
• Excellent attention to detail
• Strong in simple calculations
• Confidentiality and discretion
• Effective teamwork and independent work
• Excellent time management and prioritization skills
• Adaptability and flexibility
• Excellent communication and listening skills
• Accurate recording and note-taking skills
• Customer service-oriented
• Proficient in social media for marketing (if required)