Night Receptionist London

Night Receptionist

Key Responsibilities

• Contribute to the first impression for guests at check-in.
• Deliver exceptional customer service.
• Handle day-to-day reception duties.
• Ensure accurate and timely completion of the daily night audit.
• Ensure smooth running of the Front Office Department.
• Handle guest queries and requests professionally and efficiently.

Skills and Expertise

• Proven experience in a similar role.
• Excellent attention to detail and time management skills.
• Passion for customer service.
• Excellent communication and problem-solving skills.
• Ability to work effectively as part of a team.
• Eligibility to work in the UK.

Job Facilities/Benefits

• Discounted staff & friends/family rates at Frasers Hospitality.
• Fully funded apprenticeship programmes.
• High street discounts.
• Cycle to work scheme.
• Healthcare cash plans.
• Referral schemes.
• Uniforms provided.
• Wellness & National Campaign Days.
• Wagestream instant pay access.
• Loyalty bonus.
• Employee Assistance Programme.
• Sustainability goals: renewable energy, recycling, reduced plastics.