NHS Jobs
Mental Health Link Worker – South Tyneside
Key Responsibilities
- Actively listen with empathy, care, and concern to individuals with mental health needs.
- Help individuals express their needs, develop goals, and identify solutions.
- Support individuals to gain skills and confidence for attending activities improving mental health and wellbeing.
- Build resilience for future challenges.
- Ensure service users maintain good mental health and receive appropriate support.
- Support service users in achieving their longer-term aspirations.
- Provide services consistently with organisational values, promoting accountability, respect, excellence, innovation, and compassion.
Skills and Expertise
- Significant experience working 1:1 with service users and/or people with complex needs.
- Significant experience within health, social care, or VCSE systems.
- Awareness of mental health issues and users’ needs.
- Experience working with people having enduring and complex mental health issues in a community-based setting.
- Willingness to develop knowledge/skills.
- Ability to identify personal strengths and recognize opportunities for personal development.
- Proactive exploration of new ways of working to improve performance and service delivery.
- Excellent oral communication and interpersonal skills.
- Ability to develop good working relationships internally and externally.
- Ability to promote teamwork and maintain effective working relationships.
- Ability to express views positively and constructively.
- Willingness to work collaboratively.
- Knowledge of the mental health sector and third-sector organisations.
- Knowledge of the effects of stigma and discrimination.
- Knowledge of recovery in the context of mental health.
Job Facilities/Benefits
- 30 days annual leave plus bank holidays (rising to 32 days after 5 years)
- Option to purchase or sell leave days
- Enhanced pension
- Wagestream – instant access to pay
- Vitality Wellbeing Programme including Employee Assistant Programme, GP and physiotherapy access, and shopping discounts (potential Blue Light Card)
- Enhanced life assurance (three times annual salary)
- Recognition as a Great Place to Work
- Equality, diversity, and inclusion initiatives
- Colleagues networks for LGBTQ+, BAME, menopause, and neurodivergent communities