Liverpool University Hospitals NHS Foundation Trust
Key Responsibilities
- Provide comprehensive service to consultants and speciality teams with minimal supervision.
- Organise workload and coordinate activities with other medical secretaries for efficient service.
- Demonstrate initiative and maintain confidentiality.
- Ensure cross-cover working where possible.
- Typing – cross cover for other specialities.
- Answer telephone for other specialities when needed.
- Cross cover Band 4s for leave/sickness including minute taking.
- Case note requests for audits (if requested by clinician).
- Pick up Band 4, Band 3, and Band 2 duties during leave and sickness (issue letters, post letters, clear desk, request case notes, file letters/results, assist with clinician queries).
- Train new staff (Band 4, Band 3).
- Chase clinicians for letter approvals and flag full pigeonholes.
- Manage NHS.Net and internal Admin inbox.
- Organise meetings (agenda, invites, reminders, minutes, action tracker).
- Take minutes Clinical Service Meetings and other speciality meetings.
- Order stationary (paper, envelopes).
- Perform any other duties required by Administration Services Manager.
Skills and Expertise
- Medical Secretarial Skills
- Minute Taking
- Communication Skills
- Organisation Skills
- Confidentiality
- Initiative
- Cross-Cover
- NHS.Net Management
- Administrative Support