Kings Arms PH
Position:** General Manager
Location:** The Kings Arms, Broomfield, Essex
Salary: £35K+ based on experience
Reports to: General Manager
Hours:** Full-time, including evenings, weekends, and holidays
Job Summary:
We are seeking a dedicated and dynamic General Manager to join our team at The King Arms Broomfield. The successful candidate will play a crucial role in the day-to-day operations of the pub, ensuring a high standard of customer service, maintaining operational efficiency, and supporting the General Manager in achieving business objectives.
Key Responsibilities:
Operational Management:**
– Manage daily operations of the pub, including opening and closing procedures.
– Ensure compliance with health and safety regulations, licensing laws, and company policies.
– Oversee the maintenance and cleanliness of the pub, including the bar, kitchen, and restrooms.
– Manage inventory, order supplies, and monitor stock levels to ensure efficient service.
Customer Service:**
– Deliver exceptional customer service, resolving any issues or complaints promptly and effectively.
– Foster a welcoming and inclusive atmosphere for all patrons.
– Monitor customer feedback and implement improvements as needed.
Staff Management:**
– Support in recruiting, training, and supervising staff.
– Create and manage staff schedules, ensuring adequate coverage during peak times.
– Motivate and lead the team, promoting a positive work environment.
Financial Management:**
– Assist in managing budgets, controlling costs, and maximising profitability.
– Conduct cash handling, including daily reconciliations and bank deposits.
– Monitor sales and implement strategies to achieve revenue targets.
Marketing and Events:
– Support marketing initiatives to promote the pub, including social media and local advertising.
– Assist in planning and executing events, promotions, and special occasions.
Qualifications:
– Proven experience in a supervisory or managerial role within the hospitality industry, preferably in a pub or bar setting.
– Strong leadership and team management skills.
– Excellent customer service and interpersonal skills.
– Good understanding of financial and operational management.
– Ability to work flexible hours, including evenings, weekends, and holidays.
– Knowledge of health and safety regulations and licensing laws.
– Proficiency in using POS systems and basic office software (e.g., MS Office).
Personal Attributes:
– Enthusiastic and energetic with a passion for the hospitality industry.
– Strong problem-solving abilities and attention to detail.
– Ability to work under pressure in a fast-paced environment.
– Excellent communication and organisational skills.
– A team player with a proactive and hands-on approach.
Benefits:
– Competitive salary with opportunities for bonuses based on performance.
– Staff discounts on food and beverages.
– Opportunities for career advancement and professional development.
– A friendly and supportive work environment.
How to Apply:
Interested candidates should submit their CV and why they are a suitable fit for the role to garry@thefunkycollection.com
The Kings Arms is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.