Baxterstorey
General Assistant
Key Responsibilities
- Serve food and beverages to guests professionally.
- Effectively address guest needs and requests.
- Provide excellent customer service throughout the customer journey.
- Answer guest questions and resolve concerns.
- Collaborate with colleagues to ensure smooth operations.
- Support a positive and inclusive work environment.
- Adhere to health and safety regulations and food service guidelines.
- Maintain cleanliness and hygiene standards.
Skills and Expertise
- Passion for food and/or customer service.
- Collaborative team player.
- Solution-oriented approach to challenges.
- Experience in the food service industry (preferred).
- Knowledge of food safety and sanitation.
- Alignment with BaxterStorey core values.
Job Facilities/Benefits
- 28 Days holiday including bank holidays
- Birthday off
- 3 Volunteering days
- 3 Grandparent leave days
- 24 Weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities
- Pension and life insurance
- Discounts on HAPI app (high street shops, holidays & cinema)
- Wellbeing hub
- Employee assistance programme
- Cycle to work scheme