Front of House Team Member Southampton

Key Responsibilities

• Making customers feel welcome and comfortable.
• Adapting service style and approach to meet individual customer needs.
• Working with management and team to ensure every customer leaves happy.

Skills and Expertise

• Excellent customer service skills.
• Ability to build rapport and trust with customers.
• Adaptability and flexibility in service delivery.
• Self-motivation and ability to work under pressure.

Job Facilities/Benefits

• Tips shared equally across the team.
• Paid breaks.
• Staff food on every shift.
• 50% discount on food in all brands from day one.
• 28 days holiday (inclusive of Bank Holidays) pro rata.
• Competitions and incentives (e.g. all-expenses paid trips).
• Christmas and Boxing Day off!
• Staff party (Loungefest).
• Emotional and practical support from the Licensed Trade Charity.
• Control over your pay with Wagestream.
• Company pension scheme.
• Long service awards.
• Opportunity for personal development and career progression.