Front of House Team Member Oxfordshire

Front of House Team Member Oxfordshire

Key Responsibilities

• Making customers feel welcome and comfortable.
• Adapting approach for different customer needs (e.g., quiet coffee, group celebrations).
• Working with management and team to ensure customer satisfaction.

Skills and Expertise

• Excellent customer service skills.
• Ability to build rapport and trust with customers.
• Adaptability and flexibility to suit various customer needs.
• Strong communication skills.
• Self-motivation and ability to work with limited supervision.

Job Facilities/Benefits

• Tips shared equally based on hours worked.
• Paid breaks.
• Staff food on every shift.
• 50% discount on food across three brands.
• 28 days holiday (inclusive of Bank Holidays) pro rata.
• Competitions and incentives (e.g., all-expenses paid trips).
• Christmas and Boxing Day off.
• Staff party (Loungefest).
• Emotional and practical support via the Licensed Trade Charity.
• Power over pay with Wagestream.
• Company pension scheme.
• Long service awards.
• Opportunity for personal development and career progression.