Loungers plc
Front of House Team Member
Key Responsibilities
- Making customers feel welcome and comfortable.
- Adapting service style and approach to meet individual customer needs.
- Working with management and the team to ensure customer satisfaction.
Skills and Expertise
- Strong customer service skills
- Excellent communication skills
- Ability to build rapport and trust with customers
- Fast paced and efficient work style
- Ability to adapt to different customer situations
Job Facilities/Benefits
- Tips shared equally across the team
- Paid breaks
- Staff food on every shift
- 50% discount on food
- 28 days holiday (inclusive of Bank Holidays)
- Competitions and incentives
- Christmas and Boxing Day off!
- Staff party (Loungefest)
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Opportunities for personal development and career progression