Loungers plc
Front of House Team Member
Key Responsibilities
- Making customers feel welcome and comfortable.
- Adapting service style and approach to meet individual customer needs.
- Working with management and team to ensure excellent customer experience.
- Delivering 14 great shifts to guarantee customer satisfaction.
Skills and Expertise
- Excellent customer service skills
- Strong communication skills
- Ability to build rapport and trust with customers
- Adaptable and flexible
- Self-motivated and able to work with limited supervision
Job Facilities/Benefits
- Tips shared equally based on hours worked
- Paid breaks
- Staff food on every shift
- 50% discount on food
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (all-expenses paid trips)
- Christmas and Boxing Day off!
- Staff party – Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Opportunities for personal development and career progression