EHR Project Support Officer London

EHR Project Support Officer

Key Responsibilities

• Support EHR Business Transformation Workstream Leads and Information Officers in Business Change Management, Engagement, Communications, and Benefits initiatives.
• Act as project management specialist within the Business Transformation Workstream, embedding excellent project management approaches to deliver workstreams on time and to quality.
• Work closely with Information Officers, Business Transformation (Business Change, Engagement, and Benefits teams) for practical administration and project management support (meeting organization, notation, dependency tracking, risk tracking, updating project plans).
• Track risks, project plans, and dependencies.
• Communicate effectively with relevant stakeholders, providing regular project updates, monitoring progress, highlighting reporting packs, and managing project and post-project reviews to the Programme Board.
• Provide written reports on the measured success of Workstreams and their constituent parts.
• Build effective relationships with internal staff and external partners for optimal joint working.
• Support the Project Manager with the management of the Risks and Issues logs.
• Collaborate effectively with others of different skill sets, backgrounds, and levels within and external to the organization.
• Communicate effectively with a wide range of people and present information to both large groups and individuals.
• Use persuasion, negotiation, and influencing skills to achieve the correct outcome.
• Maintain and build upon internal/external relationships, communicating effectively with key stakeholders, handling complex, sensitive queries and information in a tactful, diplomatic, and empathetic manner, adhering to customer care standards.
• Prepare and present written and oral progress reports, highlighting progress, issues, and decisions to stakeholders.
• Sustain effective working relationships with operational and clinical teams across the Trust.

Skills and Expertise

• Project Management
• Communication (verbal, written, electronic)
• Stakeholder Management
• Risk Management
• Relationship Building
• Problem Solving
• Collaboration