Booker Group
Transport Supervisor
Key Responsibilities
- Accountable for the daily operation of a busy delivery service.
- Leading and motivating a team of drivers and pickers to achieve daily targets.
- Ensuring the Delivered Department adheres to company policy and procedures.
- Communicating important management information to relevant team members.
- Supervising and maintaining a safe working environment for colleagues and customers, reporting safety concerns.
- Promoting brand image through product knowledge, excellent customer service, and adherence to company guidelines.
- Supporting the delivery manager in ensuring vehicle roadworthiness and legal compliance.
- Supervising, planning, and coordinating tasks to ensure timely completion.
Skills and Expertise
- Experience supervising small to medium-sized teams (warehouse or transport).
- Experience in a customer-focused environment.
- Management CPC (advantageous).
- Excellent telephone and customer service skills.