Key Responsibilities

• Support the execution of the debt sale strategy and journeys backlog to improve the end-to-end customer journey.
• Identify opportunities and provide expertise in the debt sale process.
• Deliver, consolidate, and automate business performance and proposition activities for a seamless customer journey.
• Support all debt sale activities.
• Design, execute, and review ad-hoc data projects.
• Monitor journeys portfolio activity and identify improvement opportunities.
• Understand and translate potential changes into business process improvements.

Skills and Expertise

• Experienced data analyst with knowledge of retail banking products.
• Understanding of critical Agile capabilities and ways of working.
• Experience driving and delivering innovative ideas through Agile methods.
• Ability to adapt to quickly changing environments.
• Understanding of the debt sale process.
• Strong SQL and SAS experience.
• Awareness of data governance.
• Experience using business analysis tools (Excel, Tableau, Snowflake, Python).
• Knowledge of developing business and technical architectures.