Customer Service Representative – Birmingham

Key Responsibilities

• Working with a large number of existing clients and logging orders.
• Providing a great customer experience to internal and external clients.
• Dealing with customer queries professionally and efficiently.
• Working within a team environment and to agreed timescales.

Skills and Expertise

• IT Literate
• Minimum 12 months experience in a call centre environment

Job Facilities/Benefits

• Free parking
• Close to public transport
• Free tea and coffee
• 3-Day Induction and training programme
• Various day shifts and Saturday overtime available
• Pool table and Dart Board onsite
• Big TV screen for sporting events
• Team building exercises and social events
• Monthly Reward and Recognitions
• Immediate start, ongoing work and potential career progression
• Full Training provided, including training buddy
• Relaxed dress code
• Clean working environment
• Hourly rate of 12.12
• Various shifts available (07:00-18:00 Monday to Friday)
• 28 days paid annual leave
• Online payslips, Weekly pay and Pension contribution
• Optional accident insurance