Customer Service Administrator Ipswich

Spider Web Recruitment

Key Responsibilities

  • Being the first point of contact for tenant enquiries via agents, website leads, or walk-ins.
  • Providing exceptional customer service with in-depth knowledge of offerings and upselling unique features.
  • Following up with prospects to convert leads into signed leases and collaborating with agents to maximise opportunities.
  • Preparing templated leases and licences, organising documentation, and ensuring compliance across properties.
  • Supporting current tenants with their renewals.
  • Assisting with marketing, including creating social media posts and conducting market research.

Skills and Expertise

  • Excellent written and verbal communication skills
  • Highly organised and detail-oriented
  • Self-motivated and a collaborative team player
  • Proficiency in Dropbox, Microsoft Office, and email systems
  • Good understanding of social media

Job Facilities/Benefits

  • Competitive Salary: 17,000 per annum (FTE is circa 25,920)
  • 20 days holiday plus 8 bank holidays, gain a day holiday for every full calendar year worked
  • Pension contribution
  • Free on-site parking
  • Sick pay
  • Contribution to clothing and work attire

To apply for this job please visit applications.management.

Posting date:
07 January 2025
Salary:
£17,000 to £17,000 per year
Additional salary information:
FTE is circa £25,920
Hours:
Part time
Closing date:
04 February 2025
Location:
Ipswich, IP2 8AL
Remote working:
On-site only
Company:
Spider Web Recruitment
Job type:
Permanent
Job reference:
SWR4321