Key Responsibilities

• Build the reputation of care homes to ensure success.
• Support teams to grow occupancy, focusing on private occupancy.
• Boost reputation for quality care within local communities.
• Showcase best qualities to prospective residents and families.
• Strengthen home’s web presence and improve enquiry management.
• Liaise with General Managers for rapid response to pre-admission assessments.
• Develop strong sales and marketing teams in homes.
• Tap into knowledge about local community groups.
• Oversee homes in putting together events and activities targeted at these groups.
• Carry out customer satisfaction research to improve conversion process.
• Provide feedback to leadership team and provide weekly updates on live enquires and community engagement.
• Connect residents with quality care and support.

Skills and Expertise

• Impressive track record in sales and marketing.
• Managing enquiries and general networking.
• Experience in delivering multi-site marketing activities.
• Delivering against targets (desirable).
• Experience in the care and health industry (desirable).
• Self-motivated and creative mindset.
• Ability to work as part of a multi-functional team.
• Empathetic towards customers experiencing emotional and challenging journeys.
• Excellent communication and interpersonal skills.
• Full driving licence.

Job Facilities/Benefits

• Competitive salary
• Mobile phone
• Laptop
• Free training and development
• Career growth opportunity in a large organisation
• Warm and supportive environment