Co-op Group
Customer Team Member – Co-op
Key Responsibilities
- Friendly and thoughtful service, putting customers first.
- Supporting store colleagues to solve customer problems.
- Ensuring the store is safe and legal, keeping shelves stocked and checking prices/dates/temperatures.
- Introducing new products and services.
- Supporting the local community through activities and events.
Skills and Expertise
- Genuine care for customer needs
- Excellent people skills
- Positive approach to change and problem-solving
- Flexibility to work varied shifts
Job Facilities/Benefits
- 31 days holiday (pro-rata for part-time)
- Pension scheme (up to 10% employer contributions)
- Wagestream money management app
- 30% discount on Co-op products
- Virtual healthcare services for you and family
- 24/7 employee assistance service
- Full paid training and career progression support
- Rotas shared three weeks in advance, accessible on your phone
- Cycle-to-work scheme