Coordinator/Admin – Operations Support/Property Services

What’s involved with this role:

Temporary Coordinator/Admin – Operations Support/Property Services

Job Ref: SGN 5258394

Pay Rate: £14.00 per hour PAYE

Hours per week: 37 Monday – Friday, normal working hours

Role Length: This opening assignment is for 2-3 months

City: Blandford Forum, Dorset

The successful candidate will be responsible for r scheduling work diaries for trades employees completing repairs and maintenance works for our residents. They will liaise with trade staff and other repairs staff to make sure all appointment targets are met and liaise with residents about their scheduled repair and maintenance works.

Key Responsibilities:

To take responsibility to deliver the right outcome for our customer in a safe and timely way.
Promote a positive collaborative culture of Property, Building Safety and Compliance. Take personal responsibility for escalating any concerns.
Work collaboratively with other teams, internal and external and all business areas.
Work flexibly across business areas to support peaks and troughs in workload.
Build a partnering relationship based on trust with field stakeholders.
Identify near term/real time resourcing requirements for Property Services field based operations to enable proactive intervention and avoid risk.
Seek opportunities to improve performance and offer solutions.
Assist in the provision of performance information.
Ensure data and information is correctly logged in appropriate systems.
Maintain all appropriate systems with accurate information.
Ensure property and operative are equipped to enable a successful outcome.
Provide a first point of contact within your area for business partners.

Qualifications:

5 GCSE’s, Grades A-C, or equivalent including English and Mathematics.

Skills & Experience:

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Experience of operating within a fast paced highly regulated environment.
Evidence of excellent customer service achievements in a busy delivery environment.
Excellent oral and written communication and interpersonal skills.
Ability to interpret and use complex data.
Excellent stakeholder management skills with proven ability to engage and influence others to deliver the best outcomes.
Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken by the teams.
Ability to communicate responsibilities to data users and assure the proper use of data within the Customer Data Domain.
Understanding of data breaches, associated implications and industry standards of preventing/triaging a breach.
Knowledge of methods to monitor the quality of data and identify issues e.g. reconciliation.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite, Mosaic).

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

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Job Ref: SGN 5258394

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.