Key Responsibilities

• CCTV Monitoring: Continuous surveillance of the site to prevent and detect suspicious activities.
• Patrols: Regular site patrols to check for security breaches and safety hazards.
• Incident Reporting & Documentation: Accurate completion of incident reports, daily logs, and first aid documentation.
• Maintenance Reporting: Identification and reporting of maintenance needs affecting site safety.
• Emergency Response Coordination: Liaison with emergency services and local authorities during emergencies.
• Identity Verification & Access Control: Verification of identities and management of entry/exit points.
• Customer Service Excellence: Providing high-level customer service to clients and residents.
• Workplace Cleanliness: Maintaining a clean, tidy, and hazard-free security office.

Skills and Expertise

• Valid SIA Door Supervision or Security Guarding license.
• Excellent verbal and written communication skills for effective interaction with all parties.
• Compassionate approach and ability to remain calm under pressure when dealing with residents.
• Strong command of the English language.
• Excellent punctuality and timekeeping.