Care Home Administrator Hampshire

NHS Jobs

Care Home Administrator

Key Responsibilities

  • Promote a warm and welcoming environment for residents, staff, and visitors
  • Manage enquiries and showrounds of the home for prospective families, including managing the customer database to support commercial performance and conversion of enquiries
  • Drive the occupancy and reputation of the Care Home as part of a community engagement team
  • Support resident and family feedback with a focus on customer care
  • Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions
  • Payroll preparation for home-based staff
  • Provide advice and guidance to employees on queries using HR tools and resources
  • Ensure that all personal files are stored securely
  • Attend meetings and produce accurate notes and minutes
  • Ensure all rotas are complete
  • Manage safe contents, petty cash, and resident fund accounts
  • Update ad-hoc training, supervisions, and appraisals on staff records
  • Offer guidance on staff development opportunities, including signposting to Apprenticeships and qualifications

Skills and Expertise

  • Experience in a customer-facing role
  • Previous involvement in HR administration and recruitment
  • High level of attention to detail and the ability to prioritise
  • Proficient user of Microsoft Office (Word, Excel, Outlook)
  • CIPD qualification (beneficial)

Job Facilities/Benefits

  • Rewarding Excellence bonus (up to 500* for Good or Outstanding CQC inspection)
  • Unlimited access to refer a friend scheme (up to 500* per referral)
  • Access to retail and leisure discounts at major brands and supermarkets
  • Free access to medical specialists for second opinions
  • Confidential and free counselling and legal services
  • Tax code review service
  • Option to join monthly staff lottery

To apply for this job please visit beta.jobs.nhs.uk.

Posting date:
18 December 2024
Salary:
£34,200.00 to £34,200.00 per year
Additional salary information:
£34200.00 a year
Hours:
Full time
Closing date:
15 February 2025
Location:
Fareham, PO15 5NT
Company:
NHS Jobs
Job type:
Permanent
Job reference:
E0177-24-5596