Peach Care Services Ltd
Care Coordinator
Key Responsibilities
- Rostering and care planning
- Liaise with various departments for smooth communication and collaboration
- Track inventory levels and order materials as needed
- Assist in quality control checks to maintain high care standards
- Implement and maintain health and safety standards in the Care area
- Provide administrative support to the Care team and clients
- Ensure training records are updated and supervisions are scheduled correctly
- Responsible for resourcing for new care packages and building on existing ones
- Improving and maintaining the continuity of care for new and existing care packages
- Maintain clear, accurate, appropriate, and up-to-date digital records for all clients and care workers
- Resolve customer queries promptly to maintain a positive company reputation
- Ensure all operations are Company, CQC, and Ofsted Compliant
- Partake in Oncall duties
- Support the team in delivering and supervising care services
- Quality assurance duties
- Medication records coordination
- Contribute to the growth and service expansion targets
Skills and Expertise
- Proficient IT skills
- Excellent organisational skills with the ability to multitask effectively
- Strong communication skills
- Attention to detail and accuracy in data management
- Ability to work well under pressure and meet tight deadlines
- NVQ/QCF level 3 in Care (Ideal)
- Home care experience (Minimum 1 year)
- Knowledge of CQC and Ofsted compliance
- Experienced in conducting care assessments and reviews
- Motivating and nurturing staff experience
- Flexible working schedules, roles, and responsibilities
- Team player
- Full UK driving licence