The Best Connection Group Limited
Call Centre Agent Nottinghamshire
Key Responsibilities
- Inbound & outbound calls
- Escalating problems to other team members
- Data entry/computer software use
- Liaising with internal departments
- General administration duties
Skills and Expertise
- Problem-solving skills
- Excellent customer service and communication
- Building rapport with customers
- High-quality service delivery
Job Facilities/Benefits
- 28 days Paid Annual Leave (pro-rata)
- 24hr Oncall Support
- Induction Training
- Ongoing Assignment
- Potential permanent position
- Pay rate: 11.54 (potential increase after probation)