Key Responsibilities

Drive business development activities to build partnerships for new opportunities.
Support the design, development, and implementation of business development strategies and plans.
Build and maintain strong relationships with business leaders, business partners, and related organizations to seek new opportunities.
Monitor and analyse the marketplace, participate in sales strategies and policies, and generate and facilitate the total solution of business development and continuous growth.
Meet customer needs and assist the business in achieving lending commitment while ensuring business goals are met.
Handle concerns and complaints effectively, ensuring good customer outcomes.
Formulate and drive a business plan to achieve all KPIs.
Understand and adhere to relevant laws, conflicts of interest, and anti-money laundering guidelines.
Complete all control tasks in a timely manner.
Operate within the training and competence scheme, ensuring accurate, full, and relevant information to customers.
Respond and adapt to shifting priorities and deliver effective performance within challenging timelines.
Liaise with colleagues to share best practice and flex capacity between teams.
Build a strong internal and external network of stakeholders and promote a culture where risk is managed effectively.

Skills and Expertise

Understanding of audit and risk requirements (internal and external).
Experience of meeting and exceeding customer needs.
Diploma in Lending Skills Professional Qualification, or equivalent (or willingness to obtain within 18 months).
Experience delivering presentations to customers.
Effective relationship management, diary management, and time management skills.
Knowledge of technology platforms.
Excellent interpersonal, communication, and presentation skills, and ability to network effectively.