Key Responsibilities

• Lead, inspire, and excel creating amazing value everyday!
• Vital link between Store Manager and store team, shaping the experiences of both the team and customers.
• Drive sales and use creative merchandising to showcase value on GM and FMCG products.
• Create an environment that reflects core values of love for customers, care for colleagues, and protecting profits.
• Leading daily huddles to ensure commercial objectives (sales, service, and shrink) are communicated and achieved.
• Ensuring products are priced, merchandised, and maintained for smooth store operations.
• Managing new colleague inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching.
• Create a safe environment for the team and ensure policies and procedures are followed.
• Work alongside the Store Manager to support the team.
• Deliver excellent customer service consistently to the highest standards, going above and beyond.
• Keeping the “two is a queue” initiative in mind.

Skills and Expertise

• Excellent leadership and communication skills
• Strong merchandising and sales experience
• Proficiency in retail management practices
• Experience managing teams
• Ability to create a positive and productive work environment

Job Facilities/Benefits

• Retail Management Bonus Scheme
• Professional development, including Retail Manager Level 3 qualification opportunity through apprenticeship.
• Comprehensive induction plan and in-house development programmes.
• Four-week rota schedule for better work-life balance.
• Increasing holiday allowance (up to 33 days) plus a birthday day off.
• Enhanced family-friendly benefits and life assurance.
• 10% in-store discount and exclusive discounts through colleague online portal.
• All-year-round initiatives to recognize and reward colleagues.
• Access to Employee Assistance program for well-being support.