Key Responsibilities

• Lead, inspire, and excel creating amazing value every day.
• Vital link between the Store Manager and the store team, shaping experiences of both team and customers.
• Drive sales and use creative flair in merchandising on and off-plan to showcase value on GM and FMCG products.
• Create an environment that embodies company values: love our customers, care for our colleagues, and protect the pounds (and euros).
• Leading daily huddles to ensure commercial objectives (sales, service, and shrink) are communicated and achieved.
• Ensure products are priced, merchandised, and maintained for smooth store operations.
• Deliver excellent customer service consistently to the highest standards.
• Always going above and beyond for customers.
• Create a safe environment for the team and ensure policies and procedures are followed.
• Support the team around you, working alongside the Store Manager.
• Managing new colleagues’ inductions and collaborating with supervisors to drive training and development.

Skills and Expertise

• Proven experience in retail management is preferred.
• Excellent communication and interpersonal skills are essential.
• Strong leadership, motivational, and teamwork skills.
• Expert in sales, service, and shrink management.
• Excellent merchandising and product knowledge.
• Experience in managing and motivating retail teams.

Job Facilities/Benefits

• Retail Management Bonus Scheme.
• Professional development and Retail Manager Level 3 qualification opportunities through apprenticeship.
• Comprehensive induction and in-house development programmes.
• Four-week advance rota scheduling.
• Increasing holiday allowance (up to 33 days) plus birthday day off.
• Enhanced family-friendly benefits and life assurance.
• 10% in-store discount and exclusive colleague online benefits.
• All-year-round initiatives to recognise and reward colleagues.
• Access to Employee Assistance to support well-being.