Key Responsibilities

• Lead, inspire, and excel in creating amazing value everyday.
• Act as the vital link between the Store Manager and the store team.
• Shape the experiences of both your team and customers.
• Drive sales and use creative flair when merchandising on and off-plan.
• Showcase amazing value on GM and FMCG products.
• Create an environment that embodies the core values of love for customers, care for colleagues, and protecting profits.
• Lead daily huddles to ensure commercial objectives (sales, service, and shrink) are met.
• Ensure products are priced, merchandised, and maintained for smooth store operations.
• Manage new colleague inductions and collaborate with supervisors for ongoing training and development through on-the-job coaching.
• Support the Store Manager in supporting the team.
• Deliver excellent customer service consistently to the highest standards, going above and beyond for customers.
• Follow all policies and procedures to create a safe working environment.

Skills and Expertise

• Proven leadership and management skills.
• Strong communication and interpersonal skills.
• Experience in retail environments.
• Merchandising and visual merchandising skills.
• Knowledge of sales and inventory management.
• Exceptional customer service skills.
• Ability to manage a team effectively.
• Retail experience, possibly in a similar role.
• Commercial awareness and ability to meet key performance targets.

Job Facilities/Benefits

• Retail Management Bonus Scheme.
• Professional development opportunities, including up to Retail Manager Level 3 qualification through apprenticeship.
• Comprehensive induction plan and in-house development programmes.
• Four-week advanced rota scheduling.
• Increasing holiday allowance (up to 33 days) plus a birthday holiday.
• Enhanced family-friendly benefits and life assurance.
• 10% in-store discount and exclusive discounts through the colleague online benefits portal.
• Year-round initiatives to recognise and reward colleagues.
• Access to Employee Assistance to support well-being.