Subway
Subway is the world’s largest quick-service restaurant chain serving submarine sandwiches freshly made to order in front of the customer.
Our business has stores across Cumbria and Lancashire.
We are looking for an Assistant or Trainee Assistant Manager to join our busy restaurant team at our Lancaster University Store, Lancaster. The hours will be 35-40 per week.
Please note – This is a demanding role in a high-pressure environment but provides the right candidate the opportunity to work in a successful company with fantastic career progression possibilities
- Supervising teams running shifts by focusing on customer service, quality and cleanliness
- Coordinating staff training for new joiners and newly promoted team members
- Conducting weekly stock counts
- Controlling labour and payroll costs
- Dealing with HR issues as they arise, in conjunction with the Store Manager
- Assuming responsibility for cash in shifts and making sure banking procedures are followed correctly
- Maintaining the building and and equipment by following correct procedures and coordinating repairs when necessary
- Performing other tasks as requested by Management
- A minimum of two years in a hospitality environment, experience in supervising and training staff.
- Excellent verbal and written communication skills
- Must be available early mornings, evenings, and weekends
- Be comfortable rolling up your sleeves and getting involved in all aspects of running the store
- Having a lot of energy and drive. This store can be busy during peak periods.
Caffe Nero Group Ltd
Assistant Manager at Caffè Nero
At Caffè Nero, it’s our people that make us different. If you pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team, this could be the perfect job for you.
As an Assistant Manager you will support in the running of the store, providing great customer service and the best standards of coffee and food.
What you can expect:
- Brilliant training – no experience is required!
- The opportunity to grow your career and develop personally and professionally.
- Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
- 50% off all handmade drinks and 40% off everything else when you’re off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
- Via our incentive ‘Nero 90’, our Assistant Managers also have the opportunity to receive an additional 30p per hour, if their store collectively achieves the Customer Satisfaction score.
To be successful you will:
- Have experience as a Supervisor or Assistant Manager in a busy, customer facing environment.
- Be people focused – really caring about the welfare and development of your team.
- Love the challenge of meeting business targets.
- Strive for excellence, always.
- Be passionate about the Caffè Nero brand!
Why choose us?
When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community. You’ll be part of building something special and have loads of fun along the way – that could be at one of our regular CN Club parties, our Barista of the Year Competition or grabbing you and your team an award at our End of Year celebration.
The starter rate for Assistant Managers in this location is £11.72 per hour, increasing to £11.89 with service.
If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!
At Caffè Nero you really can be you, with us.
Proud member of the Disability Confident employer scheme