Key Responsibilities

• Day-to-day administrative support.
• Monitoring office environment and phone lines.
• Developing digital ways of working.
• Liaising with HR, Payroll, Training, IT, and Resourcing teams.
• Coordinating and reporting information/data for Service Managers and Area Operations Managers.
• Providing high-quality customer service to management team.
• Managing multiple tasks efficiently.

Skills and Expertise

• Typing and computer skills (Microsoft Office).
• Letter and report drafting.
• Administrative support experience (preferably to a management team).
• Telephone communication (answering and taking messages).
• Note-taking.
• Recruitment experience (advantageous).

Job Facilities/Benefits

• Flexible working hours (4 days).

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• Development opportunities.
• Pension scheme.
• Mencap Extras (cash back, discounts, benefits at stores, restaurants, cinemas, gyms).
• 24 days annual leave + bank holidays (pro-rata for part-time).
• Holiday buying options.
• Ongoing training and development.
• Supportive and inclusive work environment.