Admin/Receptionist – Crematorium/Bereavement Services

What’s involved with this role:

Temporary Admin/Receptionist – Crematorium/Bereavement Services

Job Ref: Guildford 5258623

Pay Rate: £15.00 per hour PAYE

Hours per week: 37 Monday – Friday, 8.30am to 4.30pm

Role Length: This opening assignment is for 3 months

City: Guildford, Surrey

Basic DBS disclosure required for this role

The purpose of the role is to provide general admin support to the team including data entry, filing, record keeping, scanning, booking appointments.

Key Responsibilities:

Input of legal and medical papers relating to cremation bookings.
Undertake telephone and reception duties.
Process requests for webcasts and tributes and allocate finance.
Communicate with coroner’s office, medical practice, and funeral directors to resolve issues with medical and legal papers and appointments.
Assisting funeral directors and families in the collection of memorials, ashes, and paperwork.
Flexible to changing demands and different priorities in the role.

Qualifications:

5 GCSE’s, Grades A-C, or equivalent including English and Mathematics.

Skills & Experience:

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Excellent communication skills with a strong customer facing/service background.
Strong administrative and processing skills.
Good organisational skills with the ability to take the initiative and prioritise workloads.
High accuracy rates on data entry as what is entered can form legal documents.
A proactive and flexible approach to changing workloads and demands.
Ability to work as part of a team and under your own initiative.
Ability to work under pressure to changing demands.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite, Mosaic).

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

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Job Ref: Guildford 5258623

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.