Key Responsibilities

• Full accountability for the shop, ensuring customer care and maintaining a safe, clean, and tidy environment.
• Motivating and guiding the team for optimal performance and efficiency.
• Leading by example, participating in daily shop operations.
• Controlling key costs, including payroll, shrinkage, and waste.
• Meeting standards in customer service, cash handling, health & safety, stock management, merchandising, and presentation.
• Taking responsibility for recruitment, training, and development of the team.

Skills and Expertise

• Experience as a team leader or supervisor in retail, hospitality, or a customer-focused industry.
• Desire for career progression into management.
• Proven ability to manage retail shop operations.
• Strong communication and leadership skills.
• Knowledge of retail processes and procedures.

Job Facilities/Benefits

• Starting salary of 29,897.68 (increasing to 32,332.28 after 6 months).
• Level 4 Retail Manager apprenticeship qualification.
• Paid time for apprenticeship coursework.
• Extensive training and support.
• 30 days holiday per year.
• 15% staff discount in all stores.
• Free life assurance.
• Workplace pension.