Tesco
Esso Express Store Colleague – Rotherham
Key Responsibilities
- Knowing customers and serving them with passion and pride; providing excellent service.
- Passionate and knowledgeable about products and services within the store.
- Working across the store in service, picking, and replenishment areas.
- Implementing training to ensure safe, effective work and excellent customer service.
- Making decisions that benefit customers, delivering store routines meeting customer needs.
- Participating in seasonal, community, and charity events to create a positive atmosphere.
- Understanding store performance, contributing to service and sales, reducing waste and shrinkage.
- Handling products with care to maintain quality.
- Adhering to company values, fostering inclusivity, and following company policies.
- Accepting deliveries into the store (as needed).
Skills and Expertise
- Strong customer service skills.
- Knowledge of products and services.
- Teamwork and communication skills.
- Initiative and decision-making skills.
- Ability to build relationships and foster teamwork.
- Time management, punctuality and presentation skills.
- Brand ambassador qualities
Job Facilities/Benefits
- Minimum 16 guaranteed hours per week (flexible options available).
- Hourly pay starting at 12.02, increasing to 13.15 (M25 locations).
- Additional payments based on location and skills.
- 3 weeks’ notice of shift schedule.
- 20+ days holiday (increasing to 22 after one year) + Bank Holidays.
- Flexible working from day one.
- Colleagues discount (10% & 15% at pay day).
- Colleague Clubcard (with additional card for family).
- Free wellbeing resources (mind, body, life).
- Life cover (5x pay) and award-winning pension with matching contributions (up to 7.5%).
- Discounts and shares, cycle to work schemes, etc.
- Uniform provided.
- Colleague networks.