Retail Shop Manager Cardiff

Defies the market position for the business, decides what to sell, forecasts demand anddevelops the brand image of the business;
-Determines staffing, financial, material and other short -and long term requirements;
-Oversees staff training, rotas, and allocation of work;
-Provides information about merchandise to staff and customers and ensures customercomplaints are appropriately dealt with
-Ensures that adequate reserves of merchandise are held and orders new stocked as required
-Maintains financial and other shop records and controls security arrangements for thepremises.
-Authorises payment for supplies received and decides on vending price and credit terms
-Examines quality of merchandise and ensures that effective use is made of advertising and display.
– Greet customers and provide excellent customer service
– Assist customers in finding products and making purchasing decisions
– Upsell additional products or services to customers
– Maintain a clean and organized shop environment
– Process cash and credit card transactions accurately
– Stock shelves and ensure products are properly displayed
– Analyse sales trends and customer preferences to optimize product offerings