The QHotels Collection
Night Receptionist
Key Responsibilities
- Manage the reception during the night.
- Greet guests upon arrival.
- Administer check-ins and check-outs.
- Handle guest inquiries and complaints professionally.
- Ensure guest satisfaction throughout their stay.
Skills and Expertise
- Ability to work with minimum supervision
- Passion for delivering exceptional guest service
- Courteous and pleasant attitude
- Conflict resolution experience
Job Facilities/Benefits
- Free health club membership (T&Cs apply)
- Discounts on golf (membership, guest rates, green fees, buggies, clothing)
- Discounts on QHotels Collection
- Family & Friends discounts on QHotels Collection hotels
- Support with training & professional qualifications (including course fees)
- Various learning & development opportunities
- Employee Assistance Program Hospitality Action
- Refer a friend scheme
- Free parking